How to reset your password

Need to reset your password? No problem!

Follow these steps to create a brand-new password. 

  1. Open the Cardata Mobile app. 
  2. On the login screen, tap Forgot password? A web browser will automatically open on your phone.
  3. On the web browser, enter the email associated with your Cardata Mobile account and hit Send
  4. Shortly after pressing Send, you should receive an email titled “Reset your Cardata password.” If you don’t receive an email from us, check your spam folder or resend the code by repeating step 3.
  5. Follow the instructions found in your reset password email to create a new password. 

You should now have a new password! You can always reset your password again in the future. That said, be sure to store it in a safe place to avoid the hassle.