How to change your settings configurations (iOS)

The Cardata app needs the device it operates in to have certain setting configurations set up in order to work. 

If you need to correct a mistake that was made while setting up your configurations, you’ll find the instructions here. 

Need help determining if your settings are correctly configured?


Step one: Accessing the settings screen 

Before you do anything, you’ll need to open the settings screen. From there you can start making changes to your setting configurations.

  1. Tap the three-line menu icon at the top corner of the screen.
  2. On the side menu, tap Settings.
  3. Tap App Settings.

You’ve now entered the settings screen! Move on to step two and start fixing those settings. 

Step two: Configuring your settings

Different settings require different steps. Scroll through this article to find the setting(s) you need to reconfigure and follow the instructions.

Location always

By enabling Location Always, Cardata will be able to track your trips whenever you drive during your scheduled tracking periods. 

  1. Tap the ‘Enable location always’ tab.
  2. A pop-up will appear. Tap the button reading While using this app.
  3. On the Cardata settings screen, make sure the following are set to allow.
    • Allow while using
    • Allow always
    • Precise location on 
  1. When you're done, press the Back button.

Motion tracking

Allowing Cardata to monitor motion helps the app detect vehicle motion.

  1. Tap the ‘Enable motion tracking screen,’ tab.
  2. A pop-up will appear. Tap the Allow button. This may redirect you to a Cardata settings screen.
  3. Tap the gray toggle to the right of “Motion & Fitness.” Once on, the toggle will turn green.

Background refresh

Background refresh lets the app continue updating and gathering information even when closed. 

  1. Tap the ‘Enable background refresh’ tab.
  2. A pop-up will appear. Tap Open System Settings. This will open the Cardata settings screen.
  3. Tap the toggle to the right of “Background refresh.” It should turn from gray to green.

Battery saver

Cardata will occasionally send you important updates and reminders.

  1. Tap the ‘Low power mode’ tab.
  2. Your device battery settings screen will open.
  3. Tap the toggle to the right of Low Power mode to turn it off. The toggle should turn from green to gray.

Push notifications

By enabling push notifications, Cardata Mobile will occasionally send you important updates and reminders.

  1. The push notification settings live on a different screen than the rest of the settings. To navigate to it, tap the three-line menu icon at the top corner of your Driver Dashboard. Tap Settings.


  2. On the My Settings screen, tap the toggle next to Push Notifications to enable or disable push notifications. If the toggle is green, notifications are enabled. If grey, they’re disabled.