How to turn off battery optimization (iOS)

Your iOS device likely has a battery optimizer that limits or stops apps (like Cardata) from working in order to preserve battery life. With battery optimization on, Cardata may get closed without your knowledge, resulting in missed trips. To avoid these issues, we highly recommend you turn off your device's battery optimization feature. 

Follow these steps to turn off battery optimization.

  1. Navigate to your device's Settings page. To clarify, this is the Settings page for your phone/tablet, not the Cardata app. To open the settings screen, find and tap the gears app icon.

  2. Tap Battery.

  3. Tap the green toggle to the right of Low Power Mode. You want the toggle to be the color gray.

    If the toggle is gray when you open the Settings page, battery optimization is already turned off and you don't need to tap the toggle.