My screen is distorted and cut off. What do I do?

If your screen is distorted, or if a portion of your screen seems to be cut off, it is likely because your phone is in landscape mode.

Landscape mode refers to when a device is being used horizontally, resulting in a wide screen that isn't as tall. In the image below, the cellphone is in landscape mode. The screen is distorted and difficult to navigate.

The Cardata My Trips screen on horizontal mode.

Cardata Mobile is not designed to be used in landscape mode. To get the most out of the app, we highly recommend that you use the app in portrait mode, meaning the phone is vertical, and the screen is longer than it is wide.

To enter portrait mode, simply turn your phone so it's vertical instead of horizontal. Your device will do the rest.