6 ways to optimize Cardata's performance

Like all apps, Cardata requires a little TLC to work reliably and capture your trips. So, we've compiled a list of best app usage practices to set the app (and you!) up for success. The better you stick to the suggestions listed, the better the app will work. You will not regret putting these tips into practice!

One: Make sure the app is updated

We highly encourage all drivers to make sure that they're on the latest app version. Every time you update Cardata, you'll notice minor or major improvements designed to make your job easier.

Enabling automatic updates is by far the easiest way to keep your app updated. If you'd prefer to manually update the app, be aware that the most The most recent app version for Android is 3.8.59 and 3.5.59 for iOS. If the number reads anything but 3.8.59/3.5.59, please update the app as soon as you can.

To check your app version, open the Cardata side menu by tapping the three-line menu icon at the top right-hand corner of the screen. The app version number lives at the bottom of the side menu. 

Two: Open the app often

Opening the app regularly (at least once a day) is absolutely crucial to ensuring that Cardata is on and ready to capture your trips. Please make it a habit: opening the app takes seconds and the benefits are more than worth it.

Why do I need to start doing this?

While it may seem inconvenient, many of these requirements are the result of an awesome initiative meant to protect your privacy. Recently, Android and iOS have amped their initiatives to protect user privacy by killing apps that operate in the background. This makes it harder for "bad" apps to gather your data without your permission, but it also makes it harder for legitimate apps like Cardata to capture your mileage and get you paid. Following these optimization tips will help make sure Cardata is working flawlessly despite these privacy initiatives.

Three: Configure your settings properly

There's no way around it: settings configurations are essential to tracking.

If the tracking status on your Driver Dashboard is orange, your settings are not configured correctly. If that’s the case, visit one of the articles listed below to fix your settings configurations.


How do I know if my settings are correctly configured?

How to configure your settings (iOS)

How to configure your settings (Android) 

Battery optimization for Android

Four: Don't set your schedule to track all-day

It’s not a good idea to set a schedule that covers the entire day. Setting an endless schedule, or simply leaving the tracking toggle on, will increase the likelihood of the app turning off in the background due to those lovely (and slightly pesky) iOS and Android privacy initiatives. If you have a sporadic work schedule and are worried about missing trips, you can set your schedule for most of the day (i.e. 4 am - 11 pm) instead of the entire day.


How to set a schedule

Five: Is tracking toggled to ‘On’?

The tracking toggle should be green and set to on. If it’s red, tracking is turned off and trips will not be recorded. If it’s orange, you need to update your settings configurations in order for the app to capture your trips. 

Even with the toggle set to  ‘On’, the app is not designed to indefinitely run and capture trips without your assistance. Users need to open the app at least daily to check that everything is working.


How to configure your settings (iOS)

How to configure your settings (Android) 

Six: Is Bluetooth enabled and are you connected to your car?

Please enable Bluetooth and connect to your vehicle. Alternatively, you can use the manual start/stop feature until bugs are resolved.